EvilZone
Programming and Scripting => Projects and Discussion => : Wolf May 01, 2012, 07:31:35 AM
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So as another little project, or large project, I am creating a online help desk tool for our it department. It would be a decision tree tool that helps the client trouble shoot their own problem up to the point where they would need to call it.
It would start with the main categories, then descend to the end result from there. I started this in flash catalyst, but the paths cannot be edited so if I made one mistake, I would be screwed. Also i'd need hundreds of paths....
Any one know an easier way to make this?
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Refer to this thread for some ideas :P
THREAD (http://evilzone.org/general-discussion/how-good-are-you-at-diagnosting-computer-boot-problems/msg18954/#msg18954)
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I actually already have that pic, lol. Of course i added to it for the standard problems people have and made it more user friendly. How do i make the tool though? (Note: I suck at Java so far)
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I guess a java applet would be suitable, but if it an online help as you stated in OP, why not make it in PHP?
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Hmmm, didn't think of that. I guess I was thinking more about using java or an adobe product ( then exporting into an iso for app use. ) Would php be good for a tool like this?
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PHP would probably be the most logical and easiest thing to use for this task.
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started it with php, with my catalyst program as a reference. tho for some reason catalys codes things as an xml
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Use php in combination with a asynchronous front-end (AJAX for example).
After that you need a good flow chart of categories and problems :)