EvilZone

 Thanks gray-fox will try, I am using my old phone now trying to hold off on the reset until I get something that I am confident enough will work, and oggie are you sure a factory rest doesn’t wipe the internal memory cause i presumed it was like a computer factory reset and there customer service said I would lose my data(but then again she was probably reading from a book) and  the option in the android system recovery says wipe data/factory is there a specific way to say what you want to reset or is that the one? not questioning your knowledge on the subject just want to be sure before I try,and all suggestions are welcome and again thanks everyone for your help
 

Hi there I at the moment I have not been able to get by my password on my samsung s5 device so now I am looking into data recovery if I restore it to factory settings anyone know any software or ways of recovering my photos and video.All help will be greatly appreciated.Also could you tell me how likely they are to work.Also if there is any way  to apply update from an external storage or something to turn on my data that would unlock my phone.

Thanks I will try that tomorrow heading bed now.I can provide proof of purchase for it if there is stuff that you dont want to tell cause I'm a first time poster and i can see how this could look a little bad(maybe private message so the information isnt freely out there for guests to see).A little more backstory is that i was in the middle of a lecture and the password was a little to simliar to another I used so i decided to change it there and then definitely not my brightest hour but I never thought I could even do it wrong twice and secondly I thought I would be able to use my google play email account to reset it .(As find my mobile.samsung said it could do it but I cant remember if I gave it permissions and i it says I need to be connected to the network I am not sure if they ment gps or data connections but there bought off).I will keep you updated and thanks again for your help. P.S is username a metal gear reference if so thats awesome and thanks to anyone that can help.