It’s with mixed feelings that I’m starting my departure from Google services. My basic reasons are listed below:
As a consumer, it’s becoming increasingly obvious that they’re an advertising company first and foremost.
Their administrative interfaces are arbitrarily located, named, and designed. There’s no common design, no common location for management, and no consistency in experience.
I don’t like their incentivization model. Similar to point #1, they are best served by knowing more and more about me, and spreading that information to their real customers: advertisers. I dislike being a means to an ends.
They have no eye for design. Virtually everything they make is counterintuitive or haphazard in its UI and UX. For one or seven things it’s not that much of a problem, but over time, on dozens of their services, it’s grated on me for too long.
After years and years, there remains virtually ZERO way to get any support from Google. You send emails. You call numbers. They don’t really care, it seems.
Read more:
https://danielmiessler.com/blog/saying-goodbye-to-google-services/