Author Topic: [Help] SystemUI stopped working  (Read 5030 times)

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Offline rasenove

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[Help] SystemUI stopped working
« on: November 18, 2014, 05:36:31 am »
Hello, I'm having a problem with my phone right now. Would be nice if anyone could help. Here's what happened.
I was using my phone as usual and then a message came up saying "unfortunately systemui has stopped working". After I did a reboot, the background was all black, there's no notification bar, no recent apps etc. the phone is usable, just looks a little disturbing. I went to the the manage apps, and there's no systemui, titanium backup shows it's been uninstalled (no, i didn't do it) but there's still systemui's apk and odex files in system/apps.


Things I've tried,
1. Tried to restore backup from recovery(not a nandroid backup, just the usual 3e recovery backup) Backup doesn't even start, just shows Failed (grrr)
2. Googled the problem, only found that a few HTC phones had this problem and that disabling face unlock should fix it -didn't work.
3. Factory reset -  no good.
4. reinstall system ui, install fails, tried to use lucky patcher's rebuild function to install it into the system but it says "you must uninstall the original application before installing this apk file, as the signatures are different after the recompiling, uninstall the application?" I press OK and it says restoration failed.

what I haven't tried, flashing the stock rom (last option)

I don't know what else to do, The systemui appears to be uninstalled but won't let me re install it for some reason.
Any advice would be much appreciated.
Thank you.
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Offline gingk0

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Re: [Help] SystemUI stopped working
« Reply #1 on: November 18, 2014, 06:19:55 am »
First of all: I'm sorry man, I know how frustrating it is when a device no longer does wat it's supposed to do

I know nothing about this problem but as nothing else works, I'd go for a new rom. Maybe now it is the time for a custom rom?
Also, is the phone still under warranty?

Offline rasenove

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Re: [Help] SystemUI stopped working
« Reply #2 on: November 18, 2014, 06:53:30 am »
First of all: I'm sorry man, I know how frustrating it is when a device no longer does wat it's supposed to do

I know nothing about this problem but as nothing else works, I'd go for a new rom. Maybe now it is the time for a custom rom?
Also, is the phone still under warranty?

There's no custom rom available for my phone. And yes, it's still under warranty regarding the warranty limitations don't mention anything about rooting the phone. It's unlikely I'd need customer service as long as the problem isn't hardware related.
Thanks anyways.
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Offline Kulverstukas

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Re: [Help] SystemUI stopped working
« Reply #3 on: November 18, 2014, 07:19:32 am »
Getting it to warranty repair is the last thing you wanna do when it's software related. Since you have it rooted anyway, just find a compatible custom or the same stock rom and flash it - you can't brick a device nowadays that easily, so the worst that could happen is that you would get some chinese version of a rom or something :D

Offline rasenove

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Re: [Help] SystemUI stopped working
« Reply #4 on: November 18, 2014, 07:49:36 am »
Right now I'm trying to figure out a way to completely remove systemui and then reinstall it. But it doesn't appear in any app list like it's already removed but won't let my install the app either.
Any thoughts on that? Downloading the stock rom is going to take some time so I'm saving it for the last.
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Offline gingk0

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Re: [Help] SystemUI stopped working
« Reply #5 on: November 18, 2014, 08:16:01 am »
What I meant is just get a replacement trough warranty, that could be a quick (depending on the delivery time) fix.

Offline rasenove

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Re: [Help] SystemUI stopped working
« Reply #6 on: November 18, 2014, 09:49:11 am »


I was trying to force install systemui through the terminal emulator. but it says INSTALL_FAILED_UID_CHANGED,

So I looked it up, it's known a error -24.  Caused when an app isn't uninstalled completely and that removing the app's package from data/data/ and data/apps will fix it.
So, I removed data/data/ com.android.systemui and other files from data/app

But the com.android.systemui folder keeps coming back, it's a 0kb folder and only has a file named lib. strange and and I still can't install systemui :(

What I meant is just get a replacement trough warranty, that could be a quick (depending on the delivery time) fix.

Warranty service is shitty. They'll keep the phone for weeks saying they're trying to fix it and then they'll fix it after making you regret your ever came to them or replace it with a new one of they can't fix it.

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Offline gray-fox

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Re: [Help] SystemUI stopped working
« Reply #7 on: November 18, 2014, 10:09:52 am »

So I looked it up, it's known a error -24.  Caused when an app isn't uninstalled completely and that removing the app's package from data/data/ and data/apps will fix it.
So, I removed data/data/ com.android.systemui and other files from data/app

But the com.android.systemui folder keeps coming back, it's a 0kb folder and only has a file named lib. strange and and I still can't install systemui :(


I think com.android.systemui folder keeps coming back if you havent removed SystemUI.apk file, which is somewhere under /system directory.
Path probably is /system/priv-app/SystemUI.apk or system/app/SystemUI.apk.

But like other ones suggested just try flashing rom. It definitely seems like a best option for you to go with, at least if you can't make this work what you are now trying to do.

edit: btw. When this error message first occured did you check your logcat? Maybe it would have reveal something behind the issue.
« Last Edit: November 18, 2014, 11:01:40 am by gray-fox »

Offline rasenove

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Re: [Help] SystemUI stopped working
« Reply #8 on: November 22, 2014, 01:29:52 pm »
Alright, I've flashed the stock room and everything works fine. Thanks for all the help guys, cookies for all
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