p_2001 is from india. And telemarketers over there ARE assholes. they aren't bound by the same laws that we are, and they do EXACTLY what their told to do, most of which isn't ethical.
hate to say it p_2001, but today I was raging at indians a bit before I calmed down and realized its just their call centers I hate. Im sorry for thinking bad thoughts about your ethnicity
In case your interested, dell has been calling me about my computer that I bought for them cause I forgot to make a payment last month but the person who co-signed for it is my ex-gf's mom who doesn't speak much english. Also whom I have no desire to go and see as the emotions involving my ex are just way to raw atm... anyways, they won't allow me to make payments on my account, or even talk to me about it because she's the co-signer. I offered any info they want to prove it's me, but "im sorry sir, dell has procedures we must follow" blah blah blah. If they were native english speakers (americans since idk if britain even has call centers...) they would be more likely to help me out, and I don't mean this in an offensive way to any Indian's out there. But indian call center workers do things exactly the way their told by the corporations, none of which helps the customer, there is no "how can i help the customer out" thinking going on. Just "do my job and get paid" mentality. I AM NOT SAYING ALL INDIANS ARE LIKE THIS, NOR AM I SAYING I DISLIKE INDIANS. In fact the store i go to around the corner is run by some pretty cool indian guys who speak fluent Hindu, seriously cool guys, and i like p_2001. that said, i hate your call centers. sorry man :/
*if indian is not the correct term I'm sorry for that too, i'm pretty sure hindu people means people who are believers in hindu and didn't want to presume on your religious beliefs. but i also couldn't remember what the correct term for people from India are, forgive me? *
People from India = Indians or Hindustani.. No religious definition, plenty of muslims and Christians too... No distinction by language either because to many of them.
Yes, thank you for understanding. When you live in a country with huge jobless population, won't you expect an abundance of labour class?
Sadly you won't find.. Why?
Work ethics. People lack that here.
for telemarketers, it is not just them, it is about what they were trained in. Telemarketers here are trained in taking American accent but they are not trained in the technical department.
All that is done is that they are handed a list of questions and answers to speak from.
If something is missed they are told to bullshit it.
It is their JOB. This way the company can provide 24 hrs service, cut costs And keep the American investors happy.
It is not just the telemarketers, it is the company too... no technical training and greed. Rather than hiring a qualified person they are hiring an unqualified one.. All in the name of cost cutting.
The result is an inept person receiving the call.
The Indians at your place are the cream of the crop... Usually..
They worked hard to escape.. You will find Indian engineers there and lots of them will be good at their job.. They studies for years to escape...
Anyhow, the insurance companies train their marketing guys in the art of misinformation, hiding information and lying.
They well come to your place.. "help" you in buying a policy and then later you will find that you were ripped off.
insurance claim are rejected on ridiculous basis.
I get call like "sir you own a policy... May i talk to Mr. ............"
The thing is when i called my dad he asked about a minute, confused about which policy... Then the marketer started his sales pitch...
I once asked them to put my number in do not call, the calls still come..
@daemon.. I could care less whether you hated Indians or not. I am not someone who wears false pride. If you hate Indians then you have your reasons and i respect that.
All i am saying is that the only way i could get the callers of was by "agreeing".
@daemon i apologise.. It was not my intention to insult you... All i am saying is what i have experienced and observed.. never been outside India, i cannot comment about how people in your country are.
Must be better, you guys are far too ahead of us.